Incident Response_

Get help to recover from cyber attacks fast
while keeping reputation impact and damage to a minimum

Successful cyber attacks have become a commonplace occurrence but there’s nothing ordinary when it happens to you.

In the course of our experience, we’ve helped numerous clients recover from cyber attacks ranging from minor to critical impact.

We know first-hand how crucial incident response is, especially in the context of substantial fines and other legal consequences.

78% of organisations were impacted by a successful cyber attack in 2018

(Imperva 2019 Cyberthreat Defense Report)

€20 million is the biggest fine an organization can receive for infringing GDPR

Only 40% of smaller organizations have a Security Operations Center

(EY Global Information Security Survey 2018-2019)

Our team at Bit Sentinel has the expertise and capability to help you effectively manage data breaches and other types of cyber attacks, irrespective of their cause, intensity or complexity.

Cyber Incident Response

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Cyber Attack Recovery

Cybersecurity issues are becoming a real struggle for businesses so, almost every company in the world is at some point victim to one type of attack. Having this in mind, you have to take into consideration that this could happen to your company as well.

The most frequent types of cyber attacks include:

Unauthorized access to infrastructure assets or its data
Unwanted disruption or denial of service attacks, including the take down of entire websites or networks
Malware infections or backdoors into infrastructure assets
Unauthorized use of an asset for processing or storing data
Malicious changes to hardware, firmware or software without the owner’s knowledge, instruction or consent
Inappropriate use of assets by current or former employees

Streamline your cyber attack recovery process

When you detect a data breach or another type of compromise in your network and contact Bit Sentinel for help, this is what you can expect to happen:

We assist you in assembling your Incident Response Team (IRT) which includes: legal counsel, management representatives (CEO, CIO, etc.), tech leads, HR, PR or marketing, insurance, and subject matter experts, depending on the specific needs.
Inside the company, decision-makers need to delegate someone with the authority to declare the incident a cyber attack and trigger the necessary response procedure (if it exists).
The next step is to assign responsibilities to the members of the Incident Response Team. This is essential to swift and effective decision-making in crisis situations.
Once responsibilities are clarified, communication procedures are established. A list of secure communications channels is created. Representatives are assigned to keep external stakeholders (lawyers, the media, the insurance company, law enforcement, governmental bodies) and internal stakeholders (board of directors) informed .
The information gathering process starts. Anything from network and critical application diagrams to contact information from vendors and service providers is compiled.
We collect evidence related to the attack and analyze all relevant data.
A remediation plan is compiled to address critical mitigation tactics and ensure business disruption stays at a minimum.

We isolate and limit the access to confidential assets in order to minimize financial loss and reputation damage and also provide development and patching guidance.

Simultaneously, we work to prevent the attack from spreading or subsequent attacks and fraud from doing additional damage.
As part of the corrective actions, we support you through the processes of issuing a breach notification to be send out to all concerned organizations.
Once the attack has been contained and mitigated, we create a thorough investigation report.

The report includes attack vectors, point of failures, information about data leaked and further recommended reactions.
In the report, you may also receive guidance according to the needs specific to each business area, including management, technical staff, operations, and any third parties involved.

Overcome cyber attacks with help from infosec professionals

Our team of highly trained cybersecurity professionals can help you:

restore your network activity and online reputation
identify and remove malicious code, malware, and backdoors from the compromised network
understand the attack vector from the incident response report and secure your assets
create and implement a Disaster Recovery Plan
prioritize your business objectives and manage your risk tolerance
prepare your business and assets for an inevitable future sophisticated attack against your network
learn how to promote and support a culture of security awareness that works as your best proactive defense

We cover all areas involved in effective cybersecurity incident response:

Organizational strategy and C-level or top management communication
Technology expertise involving forensics, malware analysis, log analysis, and IT operations
Business operations, including cyber attack resilience, disaster recovery, and proactive communications
Risk and compliance management involving liaising with regulators, legal counsel, and law enforcement

At Bit Sentinel, we think like hackers but execute with uncompromised integrity.

Cyber Attack Forensics and Investigation

Forensics and investigation in cyber attacks is an important task that should not be neglected. First step is:

Engage cybersecurity professionals to investigate the root cause of cyber attacks and fraud attempts targeting your organization.
Gain valuable and actionable recommendations you can use to harden your security across the entire company.

The security engineers on the Bit Sentinel team are highly skilled in:

Computer forensics

Analysing preserved digital evidence
Investigating the chain of custody
Assessing hash values
Drive imaging
Recovering lost data

Network forensics

Network Traffic
Firewall logs
Antivirus/antimalware logs
Domain Controller

Malware forensics

Static malware analysis
Dynamic malware analysis
Memory forensics
Determining legitimate and illegitimate functionality
Advanced Persistent Threats

The key stages of a forensic cybersecurity investigation

While investigating cyber attacks against your company, we:

Collect log data from a range of sources, such as web servers, operating systems, firewalls, Intrusion Detection Systems, applications, and more.
Next, we engage in cyber attacks forensics to identify patterns in the compromised network communications.
Afterwards, our engineers analyze suspicious and malicious files and processes found on your company’s systems.
Throughout the investigation, we determine the methods cyber criminals used to gain unauthorized access into the network and how they moved through it.
What’s more, in cases of data theft or data leakage, we help confirm the economic value of the stolen or affected assets.
The process concludes with an in-depth investigation report that includes recommendations for improved security measures, both in terms of technology and policies and processes.

Incident Response Management

Get professional support with handling cybersecurity incidents and build proactive operations to help you navigate the complex decision-making process specific to crises caused by cyber attacks.

Our team of information security experts is fully equipped to handle:

Design and develop an effective incident response program that encompasses technology, people, and processes
Engineer and build a resilient IT infrastructure that can withstand complex cyber attacks
Train your internal security staff to respond to breaches and other type of attacks
Leverage existing security controls to assemble a comprehensive cyber monitoring program that provides ongoing detection
Align your team around a common framework they can use to evaluate and validate the health of your digital environment and the strength of its defenses
Teach your security staff how to gather evidence and prioritize remedial actions specific to incident response
Relieve your team from the effort of identifying and eliminating false positive alerts and receive actionable recommendations to fix real threats 24/7, 365 days/year
Guide your specialists in preserving and analyzing data for forensic investigation
Empower the IT professionals on your team to take risk-mitigating actions to avoid further impact and damage as a consequence of the attack
Eradicate existing threats from the network with agility and precision
Develop a roadmap for short-term remediation so normal business operations can resume
Provide a long-term risk mitigation plan based on lessons learned from the investigation.

Build an effective Security Operations Center (SOC)

Enhance your security monitoring and response capabilities to data breach and cybersecurity incidents from day one with your own or a managed Security Operations Center (SOC).

How a SOC sets new performance standards for your security program

A Security Operations Center (SOC) incorporates both a 24*7/365 days a year cybersecurity team and a facility dedicated to monitoring, preventing, detecting, and responding to cybersecurity threats and attacks.

Establishing a SOC for your organization is a costly and effort-intensive investment which is why working with highly skilled cybersecurity engineers to assemble and monitor it is crucial for its success.

Setting up a Security Operations Center for your organisation is an important step towards cyber defense maturity.

This is because a SOC is a comprehensive collection of tools, practices, and specialists who work together to achieve your security goals.

Some of the many ways your company can benefit from building a Security Operation Center include:

Strengthening your reliable defenses against cyber attacks
Having a comprehensive view of your assets and operations
Achieving high visibility over your security program
Moving from a reactive to a proactive approach
Spotting security issues early on and promptly fixing them
Address both cyber security problems and their business implications
Using uninterrupted monitoring to avoid missing important issues
Making real-time improvements to your defenses based on how threats evolve
Making well-informed decisions and effectively prioritizing fixes
Optimizing your security model based on deep, ongoing analysis
Saving time and money by automating some of your security functions.

How Bit Sentinel can help you with Cyber Incident Response Team (CSIRT)

Bit Sentinel’s dedicated team can help you to define the key requirements of your new Security Operation Center.

Moreover, we can assist you with all the technical resources in order to maximize the capabilities of log analysis, log correlation, establishing relevant log sources, definition of the rules & correlations function, identifying and document incidents within an optimal stream based on SIEM capabilities that are adapted to your budget constraints.

Tier 1 Analysts

This is the first line of defence and detection. This team reviews the latest alerts and document, prioritise by determining the relevancy and urgency.

Tier 2 Analysts

This team provides advanced investigation on tickets generated by Tier 1 Analysts. They leverage emerging threat intelligence based on a unique, in-house forensics process, and create an in-depth document investigation which determines any direct remediation and recovery efforts.

Tier 3 Analysts (Expert Security)

Expert Security Analysts posses a vast experience in the cyber security field that allows them to identify threats proactively. They conduct advanced investigations and guide Tier 1-2 Analysts on forensics workflow.

Incident Response Team (IR)

This team is built from different complementary team members (including Tier 2-3 Analysts, Intelligence, Forensics and Professional Services members) that built over the years a methodical approach to react and contain any cyber incident, while preventing spread to any other systems, blocking operations or damaging the intellectual property.

How Bit Sentinel can help you with Security Information and Event Management (SIEM)

Our team at Bit Sentinel has deep expertise in establishing effective Security Information and Event Management (SIEM) for complex organisations. If you’re committed to develop log monitoring and incident response capabilities that works for your context and specific needs, we can help with various aspects this process involves.

We have highlighted below the main steps followed by us in order to build Security Information & Event Management infrastructure for your business.

Define the strategic business impact goal and aligning deliverables with business objectives
Definition of key technical aspects such as network mapping, sensor rules, network requirements etc
Risk assessments to define the priority matrix
Identifying best SIEM solution that fit your needs and have a balanced cost-benefit
Installation of SIEM solutions and any threat intelligence sources
Deployment & configuration of sensors according to the customer’s specifics yet following world-wide recognised best practices
Deployment & configuration of Vulnerability Management module that will enable regular vulnerability assessments & threat monitoring capabilities
Define the reports & alerts process in order to have access to high level overview insights but also to keep track of your KPIs
Monitoring logs and development & definition of rules to reduce the amount of false positives reports
Integration of Honeypots
Security Continuous Monitoring
Anomaly Detection algorithms integration
Incident Response capabilities such as Response planning, Communications, Analysis, Mitigation, Recover Planning